Questions About Therapy?
We’re here to help you feel informed, comfortable, and confident before taking the next step
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Therapy can be helpful for anyone experiencing stress, anxiety, depression, life transitions, work stress, relationship struggles, or simply wanting personal growth. Even if you're unsure, scheduling a consultation is a good way to explore whether therapy feels like a good fit.
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In your first session, we'll focus on understanding your concerns, setting goals, and building rapport. It's an opportunity for you to ask questions and see how the therapeutic process might work for you.
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Standard therapy sessions are 55 minutes, but we can discuss adjustments depending on your needs. While I value your time I also value creating sessions that are meaningful rather than strictly timed. Longer sessions can be scheduled as needed.
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I provide evidence-based therapy using approaches including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Mindfulness, Solution-Focused Therapy, and Substance Abuse Therapy for individuals and their families. Together, we create a safe and supportive space to explore challenges, build coping strategies, and work toward meaningful, lasting change.
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You can schedule a session by calling 864-905-6835, sending me an email, or using the client portal on this website.
During your first session, we'll discuss your goals, current challenges, and how therapy can best support you.
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I do not typically bill insurance directly. This allows me to focus fully on individualized care without the restrictions that insurance companies sometimes place on session length, treatment approaches, or privacy. Many clients find that paying out of pocket provides greater flexibility, privacy, and consistency in their care. I can also provide a superbill, which you may submit to your insurance provider for possible out-of-network reimbursement.
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Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises/consumers or call 1-800-985-3059.
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Please provide at least 48 hours' notice if you need to cancel or reschedule an appointment. This helps avoid a cancellation fee and allows me to offer that appointment time to another client in need.
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Privacy Policy
Effective Date: January 1, 2026
Suzanne Hartness Fentress, LISW respects your privacy and is committed to protecting the personal information you choose to provide through this website.
This Privacy Policy explains how information may be collected, used, and protected when you visit this website or contact the practice through the website.
Information You Provide
You may voluntarily provide personal information when you contact Suzanne Hartness LLC, request information, or submit a contact or consultation form. This information may include your:
Name
Email address
Telephone number
Information you voluntarily include in a message
Please do not submit sensitive medical, mental health, or other confidential clinical information through a general website contact form unless you are specifically directed to use a secure method of communication.
How Information Is Used
Information submitted through this website may be used to:
Respond to your inquiry
Contact you regarding a consultation or therapy services
Provide information you request
Manage administrative communications related to your inquiry
Maintain and improve the functionality and security of the website
Information submitted through this website is not sold to third parties.
Website Analytics, Cookies, and Advertising
This website may use cookies and similar technologies to understand website traffic, improve website performance, and evaluate the effectiveness of advertising.
Third-party services, including Google, SimplePractice, Squarespace may collect certain information about website activity in accordance with their own privacy policies and applicable law.
Suzanne Hartness LLC may use Google Ads, Squarespace analytics, SimplePractice and related third party measurement tools to understand whether advertising results in actions such as website visits, inquiries, or calls.
Advertising and analytics technologies are not intended to collect the content of therapy sessions, psychotherapy records, diagnoses, or other sensitive clinical information.
You may be able to control or limit cookies through your browser settings and through privacy controls made available by applicable third-party services.
Therapy and HIPAA
Visiting this website or submitting an inquiry does not, by itself, establish a therapist-client relationship.
Once you become a client, information created or maintained as part of your clinical care may be protected by the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws.
The privacy and confidentiality of protected health information associated with clinical services are addressed separately in the practice's Notice of Privacy Practices and other applicable practice policies.
Email and Electronic Communications
Email, standard text messaging, and general website forms may not provide the same level of security as a dedicated secure healthcare communication system.
Please use these methods primarily for general inquiries and administrative communication and avoid including sensitive clinical information unless you have been provided with an appropriate secure method of communication.
Third-Party Websites and Services
This website may contain links to websites or services operated by third parties. Suzanne Hartness LLC is not responsible for the privacy practices, security, or content of third-party websites or services.
You are encouraged to review the privacy policies of any third-party website or service you choose to use.
Data Security
Reasonable administrative and technical measures are used to protect information under the practice's control. However, no website, email system, or electronic transmission method can be guaranteed to be completely secure.
Children's Privacy
This website and the services promoted through it are intended for adults. The website is not intended to knowingly collect personal information directly from children through general website inquiry forms.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in website practices, technology, legal requirements, or services. The effective date at the top of this page indicates when the policy was most recently updated.
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Whether you’ve been in therapy before or have been putting off the decision for a while, now may be the right time to begin. Therapy is an investment in feeling better, strengthening your relationships, and creating meaningful change—so you can begin building a life worth living.
FREQUENTLY ASKED QUESTIONS
Still Have Questions?
I’m happy to answer any questions you may have before scheduling your first appointment